Patients & Resources
What patients say. What you'll need.
Every quote below is real. Every resource below is useful. Scroll through both.
He actually remembered my dog's name. I'd mentioned it once, eight months earlier, and he just asked how Biscuit was doing. That's when I knew we were staying.
Margaret
Mother of three, moved from Burlington
New Patient Intake Form
Two pages. Readable font. No section that asks you to list every medication you've ever taken on a single line.
Download PDF
What Your First Visit Looks Like
45 minutes. A conversation before the clipboard. We go through what matters to you, not just what the insurance form asks.
Read the WalkthroughI hadn't seen a doctor in eleven years. I told him that in the first five minutes, waiting for the judgment. He just said, 'Okay, let's figure out where you are now.' That was it.
Daniel
Self-employed, 44
My daughter is nine. She used to cry in waiting rooms. Now she asks when we're going back to see Dr. Mercer. I don't fully understand it but I'm not questioning it.
Priya
Parent of two, Riverside neighborhood
Pediatric Immunization Schedule
The current CDC schedule, annotated in plain language. Sorted by age, not by medical code. Print it, bring it, we'll go through it together.
Download Schedule
Office Tour
Shot on a phone. No production crew. You'll see the waiting room, the exam room, where you park, and how to reach us after hours.
Watch the TourMy father is 81. Finding a doctor who doesn't rush him through the appointment felt impossible. Here, they give him time. He leaves with his questions answered. That's everything.
Sunita
Daughter of patient, searches on his behalf
Get Started Today
Download Your New Patient Pack
One PDF. Intake forms, insurance checklist, and a plain-language guide to your first visit. Fill it out at home, bring it in, skip the clipboard.
- New patient intake form (2 pages)
- Insurance & benefits checklist
- First visit preparation guide
- After-hours contact card
Before You Call
Check if we're taking patients
near you
Enter your zip code. We'll tell you availability right now — no phone tag, no callback queue.
Dr. Mercer
The same doctor who listens on Monday reads your results on Thursday.
Family medicine for 22 years. Board-certified. Accepting patients from infancy through late life. I don't work in a clinic group. I don't rotate staff. When you call, someone who knows your chart picks up.
The practice is small by design. If you want a doctor who remembers context, that requires keeping the list short enough to actually know everyone on it.